Are these fired clay bricks?+
These are concrete brick slips, rather than full bricks or fired clay slips. Select the model and ask for the information applicable to your intended installation.
Which models have corner pieces listed?+
The common product data lists C60M corner pieces for Belgrad and C05B corner pieces for Ribe. Confirm current availability and the corner detail for your installation.
Can I use the historic m² per box to place an order?+
Brick slip quantity calculations take an approximately 10 mm joint into account. Confirm the current box count and installed coverage before ordering. The convention is not confirmed uniformly across the range, and Oxford packing must be confirmed in the quotation.
What should I send for a project quote?+
Send the product or model, quantities or measurements, and the delivery country and town. If you need help with quantities, include the finished support dimensions, openings and corners as relevant.
Can you arrange delivery to my country?+
Delivery to the UK and Europe is assessed for each enquiry, according to the products, quantity and destination. Transport, timing and receiving arrangements are confirmed in the quotation. The buyer pays transport, customs charges and import VAT for UK deliveries.
Can the cladding deteriorate after its first winter?+
The products are intended for exterior use and the concrete mix includes a hydrophobic treatment to limit water absorption. Reduced absorption helps reduce the risk of freeze-thaw deterioration. Correct installation and avoiding standing water matter; no frost-resistance class is declared.
What if the slips vary in size and courses will not line up?+
Products are cast in moulds to nominal model dimensions. Small dimensional variations can occur during casting and curing. Check the pieces and trial the alignment before installation, allowing for the specified joints. Differences beyond acceptable variation must be assessed before fitting; no numerical tolerance is declared.
How does the cladding colour change with sunlight and age?+
Mineral pigments are incorporated throughout the concrete mix and have good stability in light and weather. Surface appearance can evolve with sunlight, moisture, deposits and use. Subtle shade changes do not automatically mean the product has lost its properties.
Can I order a sample before choosing cladding for a UK, Irish or EU project?+
Paid samples can be supplied depending on the product and availability. Sample cost and delivery are quoted before confirmation, including separate transport pricing for UK and Irish enquiries. For large orders, deducting the sample cost from the order can be considered.
Will the brick slip colour match the website photographs exactly?+
Lighting, screen settings, texture and photographic conditions can change how the shade appears. Colour is incorporated through the concrete using mineral pigments. Small batch-to-batch variations are possible; for large areas, order the required quantity from one production batch where possible.
Can very thin cladding pieces crack during handling or transport?+
Very thin slips, approximately 7–10 mm, can crack during handling and transport. Inspect on receipt, photograph damage, record it on the transport documents and report it to Ristone. We assess each case and decide the solution after checking the cause: a top-up, replacement or another solution. Any allowance is confirmed in the quotation.