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Delivery to the UK and Europe

Tell us what you need and where it needs to go. Delivery is assessed on quotation according to the product, quantity and destination, with transport arranged through a partner.

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Give us the destination at the start

Include the delivery country, town and postcode with your quantity schedule. Add any site access or receiving constraints so the transport arrangements can be checked. A destination in Europe is not an automatic delivery promise.

UK transport and import charges

The buyer pays transport, customs charges and import VAT for UK deliveries. Ask for the quotation and receiving arrangements to be confirmed before placing an order. This site does not calculate import charges or state a fixed delivery tariff.

Timing and receiving the order

The transport cost, lead time and receiving conditions are confirmed in the quotation. Discuss access and unloading requirements before agreeing delivery. Catalogue photographs and listings do not confirm stock or dispatch dates.

Collection from the factory

Collection is available by arrangement at the factory in Bacău, Romania. Confirm the products, quantities and collection arrangements before travelling. Factory visits are also by appointment.

Before you order.

Can you arrange delivery to my country?

Delivery to the UK and Europe is assessed for each enquiry, according to the products, quantity and destination. Transport, timing and receiving arrangements are confirmed in the quotation. The buyer pays transport, customs charges and import VAT for UK deliveries.

Who pays UK customs charges and import VAT?

The buyer pays transport, customs charges and import VAT for UK deliveries. Confirm the applicable arrangements in the quotation before ordering.

Is there a standard lead time for Europe?

No fixed lead time is published. Timing depends on the products, quantities and destination and is confirmed in the quotation.

What should I send for a project quote?

Send the product or model, quantities or measurements, and the delivery country and town. If you need help with quantities, include the finished support dimensions, openings and corners as relevant.

Who unloads the delivery, and what if pieces are damaged during unloading?

Unloading arrangements depend on the transport and site access. The customer must provide vehicle access and the people or equipment needed to unload unless these are included in the transport quotation. Report damage on receipt with photographs and notes on the transport documents, in accordance with the applicable conditions.

Bring the project details together.

Send the measurements or quantity schedule, selected finish and delivery destination. We will check the details for your quotation.

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